Shipping & Returns
 
SHIPPING TIME
In stock supply and equipment orders are usually shipped same day if order is placed before 3:00 P.M. PST. Orders that have to be drop shipped from the manufacturer will normally take longer to ship out; your customer service representative or sales representative can give you more accurate delivery information upon ordering.
 
CLAIMS/ADJUSTMENTS
Claims for items shown on packing list and invoice, but not received must be made within 10 days of receipt of shipment. Before advising us of a shortage, check your packing slip to see how many packages you were to receive. Many times multi-package shipments will be separated in shipping and may be delivered the next business day.
 
REFUSED SHIPMENTS
If a shipment from us is refused, we will invoice you for the freight expense to us. UPS and truck shipments charge us for the freight to you and back to us. These charges plus restocking charges will be invoiced to you and must be paid before another order is accepted, and we reserve the right to request payment in advance on future orders.
 
FREIGHT POLICY
All shipments are FOB shipping point or on drop shipments, FOB Manufacturer (FOB means the customer pays the freight from the point of shipment and assumes liability while in transit.) All UPS, parcel post, motor freight, air freight or bus shipment charges will be prepaid and added to your invoice unless customer is on a collect basis. Freight Collect COD shipments are assessed COD fees by UPS and truck lines charge a COD fee that is based on the money collected. On large COD orders this amount could be substantial. We recommend all orders be prepaid rather than COD.
 
  
IMPORTANT NOTE
On truck shipments weighing over 100 pounds, you may have to unload the shipment yourself. Therefore on large equipment orders it may be necessary to rent a forklift or pick up the piece at the truck line’s dock. Do not expect the driver to help you on large shipments. The driver may volunteer to unload the freight, but is under no obligation to do so.
 
  
SHIPPING DAMAGES
FILE DAMAGE CLAIMS IMMEADIATELY AND NOTE SHORTAGES ON DELIVERY RECEIPT. Damages resulting from the carrier’s freight mishandling sometimes occur, and in accordance with the FOB shipping point terms, become the customer’s responsibility to follow the procedure below.
1) Check the shipment upon delivery before signing. Note all damages or shortages on the delivery receipt as well.
2) DO NOT REFUSE DAMAGE MERCHANDISE.
3) Keep the shipping carton, packaging material and merchandise intact for carrier inspection and until the claim is settled.
4) Call the delivering carrier immediately for an investigation and follow-up with a confirming letter and a copy of the signed delivery receipt that notes the shortage or damage.
5) If the shipment is delivered by UPS, claims can only be filed by the shipper. Please forward a copy of the inspection report together with particulars of the order such as items damaged, value, order number, etc. If the shipment is delivered by truck line, file a claim with the delivering carrier.
 
TERMS-SUPPLY ITEMS
Our terms on supply items are Net 30 days from the invoice date to firms with an open account with us. An interest charge of 1.5% per month, or the maximum allowed by law, applies to all invoice amounts that are past due. If you do not have an account, we will ship COD or prepaid by a credit card. If YOU wish to establish an account with us, please fill out and return the Credit Application and allow 15 days for approval. Companies with a satisfactory bank rating and three good trade references will be given an open account. If you are a new business, we will rely on personal credit and banking information to consider giving you an open account. We will gladly accept Purchase Orders from government agencies, Municipalities, and Institutions.
 
TERMS-EQUIPMENT
All equipment and special orders require a 1/3 deposit before ordering. We also require the second 1/3 before the equipment ships to you and the balance upon installation. We will gladly accept company checks for deposits. Title to equipment does not change hands until all checks have cleared the bank and the equipment and related charges are paid in full.
 

RETURNS
We cannot accept returns without prior authorization. Contact our customer service department at 714-892-1999 for return authorization. Merchandise must be in a resalable condition before credit can be issued. Returns are subject to a 15% restocking charge. We cannot accept returns for made to order (MTO) ink unless the color is off from the original.

Terms of Sale

D3 Industrial Products INC
TERMS OF SALE

1. ACCEPTANCE OF TERMS. All sales by D3 Industrial Products, INC and its subsidiaries and affiliates (“D3”) to Buyer of the units of products specified in the document to which these Terms Of Sale are attached (the “Products”) will be governed by these terms and conditions (these “Terms of Sale”). If the terms and conditions of any offer from Buyer or any other buyer document differ from these Terms of Sale, these Terms of Sale shall be construed as a counteroffer and will not be effective as an acceptance of Buyer’s terms and conditions, which are hereby rejected. THESE TERMS OF SALE SHALL BE THE COMPLETE AND EXLUSIVE STATEMENT OF THE TERMS OF AGREEMENT BETWEEN BUYER AND D3. Buyer’s failure to dissent to these Terms of Sale in writing within five (5) days of receipt thereof or buyer’s acceptance of the Products shall constitute acceptance of these Terms of Sale. No addition to or modification of these Terms of Sale will be effective unless made in writing signed by D3.

2. QUOTATION AND PRICES

Unless otherwise stated in writing by D3, all prices included on any quotation issued by D3 shall be exclusive of shipping, insurance, taxes, license, fees, customs duties and other charges related thereto, and Buyer shall pay all such charges related thereto; provided that, if D3, in its sole discretion, chooses to pay any such charges, buyer shall reimburse D3 therefor in full upon demand.

3. PAYMENT

Except as otherwise specified, all payments are due and payable in U.S. dollars within thirty (30) days from the invoice date. D3 reserves the right to require alternative payment terms, including, without limitation, a letter of credit, cash on delivery, credit card payment, or payment in advance. Payments not made by the due date may incur, at the sole discretion of D3, a late payment service charge of the lesser of one and one-half percent (1-1/2%) per month or the maximum rate permitted by law, computed from the date of payment was due. If, for any reason, this invoice becomes delinquent, Buyer, or his agent, agrees to pay all costs of collection, including, but not limited to, reasonable attorney fees and legal costs. Buyer agrees to waive any objections to venue and agrees to submit to a court of competent jurisdiction selected by D3.

4. SHIPPING

Shipping and delivery dates are estimates only, and in no event shall D3 be liable for any delay in delivery or assume any liability in connection with shipment. All Products shall be delivered F.O.B. D3’s place of shipment. Shipment costs shall be prepaid by Buyer if requested by D3.

5. WARRANTY

ALL PRODUCTS ARE PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, AND NO OTHER WARRANTIES, EITHER EXPRESS OR IMPLIED ARE MADE WITH RESPECT TO THE PRODUCTS, INCLUDING BUY NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. D3 DOES NOT WARRANT, GUARANTEE, OR MAKE ANY REPRESENTATIONS REGARDING THE USE OF OR THE RESULTS OF THE USE OF THE PRODUCTS IN TERMS OF CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE AND DOES NOT WARRANT THAT THE OPERATION OF THE PRODUCTS WILL BE UNINTERRUPTED OR ERROR FREE. D3 EXPRESSLY DISCLAIMS ANY WARRANTIES NOT STATED HEREIN.

6. LIMITATION OF LIABILITY

It is the sole obligation and responsibility of the Buyer of the Products to determine the character of the merchandise and to select suitable Products for the purpose intended. To the extent not prohibited by applicable law: (a) D3’s aggregate liability to Buyer from claims related to the Products, whether for breach or in tort, including negligence, is limited to the amounts Buyer has paid to D3 for the Products; and (b) D3 WILL NOT BE LIABLE FOR ANY INDIRECT, PUNITIVE, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES IN CONNECTION WITH OR ARISING OUT OF THESE TERMS OF SALE, THE PRODUCTS OR THE SALE, INSTALLATION, MAINTENANCE, USE, PERFORMANCE OR NON-PERFORMANCE OF THE PRODUCTS (INCLUDING, BUT NOT LIMITED TO, REPLACEMENT COSTS OR LOSS OF BUSINESS, REVENUE, PROFITS, USE, OR OTHER ECONOMIC ADVANTAGE), HOWEVER THEY ARISE, WHETHER FOR BREACH OR IN TORT, INCLUDING NEGLIGENCE, EVEN IF D3 HAS BEEN PREVOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. The parties acknowledge that if D3 provides the Products to Buyer, it does so in reliance upon the limitations of liability and the disclaimers of warranties and damages set forth herein, and that the same form an essential basis of the bargain between the parties. Liability for damages will be limited and excluded as set forth in this paragraph, even if any exclusive remedy provided for in these Terms of Sale fails of its essential purpose.

7. RETURN/CANCELLATION POLICY

At D3’s discretion and when written approval has been given, Buyer may return unwanted Products within thirty (30) days of the delivery date. Buyer shall pay a twenty five percent (25%) restocking charge on any unwanted Products returned to D3. Where custom goods or non-stock goods are involved, Buyer shall be responsible for all related work in progress; however, D3 shall take reasonable steps to mitigate damages upon receipt of written cancellation notice from Buyer. A Return-Goods-Authorization (RGA) number must be obtained from D3 prior to any return of Products.

8. INSPECTION

All Products delivered hereunder shall be deemed accepted by Buyer, unless written notice of defect or nonconformity is received by D3 within ten (10) days of receipt of Products at Buyer’s designated receiving address; provided that Buyer may only reject Products for failure to meet the Products specification. It is the responsibility of Buyer to inspect goods upon receipt and make notations on the Bill of Lading as to nonconformity or dispute of quantities of Products received by Buyer prior to signing the Bill of Lading.

9. ACKNOWLEDGEMENT/GOVERNING LAW

Buyer acknowledges reading these Terms of Sale, understands them and agrees to be bound by them. A waiver of any provision of this agreement shall not be construed as a waiver or modification of any other term hereof. With respect to all orders accepted by D3, disputes arising in connection with these Terms of Sale shall be governed by the laws of the State of California at the election of D3 without regard to principles of conflicts of laws.

typography

This page presents most of typographical aspects of JA T3v2 Framework. Make your readers happy with great Typography and User Experience!

Preformatted text

Headings

This is a sample Heading 1. Lorem ipsum.

This is a sample Heading 2. Lorem ipsum.

This is a sample Heading 3. Lorem ipsum.

This is a sample Heading 4. Lorem ipsum.

This is a sample Heading 5. Lorem ipsum.

Special Content

Below is a sample of pre tag or code class:

#ja-rightcol {
  width: 180px;
  float: right;
  color: #EEEEEE;
}

This is a highlight phrase. Use class="highlight".

Blockquote

This is a sample Blockquote. Lorem ipsum dolor sit amet consectetuer rutrum dignissim et neque id. Interdum pharetra in a metus congue In Sed Pellentesque tincidunt pharetra.
This is a sample Blockquote. Lorem ipsum dolor sit amet consectetuer rutrum dignissim et neque id. Interdum pharetra in a metus congue In Sed Pellentesque tincidunt pharetra.!

Dropcaps

This is a Magazine Style Drop Cap. The first letter in this paragraph is big. JA Templates bring into your Jooomla template the magazine drop cap technique and CSS2 includes the first-letter pseudo class.

Lists Style

Ordered List

  1. This is a sample Ordered List.
  2. Lorem ipsum dolor sit amet consectetur
  3. Lorem ipsum dolor sit amet consectetur
  4. Lorem ipsum dolor sit amet consectetur

Un-Ordered List

  • This is a sample Unordered List.
  • Lorem ipsum dolor sit amet consectetur
  • Lorem ipsum dolor sit amet consectetur
  • Lorem ipsum dolor sit amet consectetur

Definition List

This is a sample Definition List.
Condimentum quis.
Congue Quisque augue elit dolor.
Congue Quisque augue elit dolor.

Special Unordered Lists

  • This is a sample Arrow list.
  • Lorem ipsum dolor sit amet consectetuer rutrum dignissim et neque id. Interdum pharetra in a metus congue In Sed Pellentesque tincidunt pharetra.
  • This is a sample Arrowlist.
  • This is a sample Star list.
  • Lorem ipsum dolor sit amet consectetuer rutrum dignissim et neque id. Interdum pharetra in a metus congue In Sed Pellentesque tincidunt pharetra.
  • This is a sample Starlist.
  • This is a sample Check list.
  • Lorem ipsum dolor sit amet consectetuer rutrum dignissim et neque id. Interdum pharetra in a metus congue In Sed Pellentesque tincidunt pharetra.
  • This is a sample Checklist.

Block Number

01Lorem ipsum dolor sit amet consectetuer rutrum dignissim et neque id. Interdum pharetra in a metus congue In Sed Pellentesque tincidunt pharetra.

02Lorem ipsum dolor sit amet consectetuer rutrum dignissim et neque id. Interdum pharetra in a metus congue In Sed Pellentesque tincidunt pharetra.

03Lorem ipsum dolor sit amet consectetuer rutrum dignissim et neque id. Interdum pharetra in a metus congue In Sed Pellentesque tincidunt pharetra.

ALorem ipsum dolor sit amet consectetuer rutrum dignissim et neque id. Interdum pharetra in a metus congue In Sed Pellentesque tincidunt pharetra.

BLorem ipsum dolor sit amet consectetuer rutrum dignissim et neque id. Interdum pharetra in a metus congue In Sed Pellentesque tincidunt pharetra.

CLorem ipsum dolor sit amet consectetuer rutrum dignissim et neque id. Interdum pharetra in a metus congue In Sed Pellentesque tincidunt pharetra.

aLorem ipsum dolor sit amet consectetuer rutrum dignissim et neque id. Interdum pharetra in a metus congue In Sed Pellentesque tincidunt pharetra.

bLorem ipsum dolor sit amet consectetuer rutrum dignissim et neque id. Interdum pharetra in a metus congue In Sed Pellentesque tincidunt pharetra.

cLorem ipsum dolor sit amet consectetuer rutrum dignissim et neque id. Interdum pharetra in a metus congue In Sed Pellentesque tincidunt pharetra.

Icons Style

Lorem ipsum dolor sit amet consectetuer rutrum dignissim et neque id. Interdum pharetra in a metus congue In Sed Pellentesque tincidunt pharetra.

Lorem ipsum dolor sit amet consectetuer rutrum dignissim et neque id. Interdum pharetra in a metus congue In Sed Pellentesque tincidunt pharetra.

Lorem ipsum dolor sit amet consectetuer rutrum dignissim et neque id. Interdum pharetra in a metus congue In Sed Pellentesque tincidunt pharetra.

Lorem ipsum dolor sit amet consectetuer rutrum dignissim et neque id. Interdum pharetra in a metus congue In Sed Pellentesque tincidunt pharetra.

Lorem ipsum dolor sit amet consectetuer rutrum dignissim et neque id. Interdum pharetra in a metus congue In Sed Pellentesque tincidunt pharetra.

Lorem ipsum dolor sit amet consectetuer rutrum dignissim et neque id. Interdum pharetra in a metus congue In Sed Pellentesque tincidunt pharetra.

Lorem ipsum dolor sit amet consectetuer rutrum dignissim et neque id. Interdum pharetra in a metus congue In Sed Pellentesque tincidunt pharetra.

Lorem ipsum dolor sit amet consectetuer rutrum dignissim et neque id. Interdum pharetra in a metus congue In Sed Pellentesque tincidunt pharetra.

Lorem ipsum dolor sit amet consectetuer rutrum dignissim et neque id. Interdum pharetra in a metus congue In Sed Pellentesque tincidunt pharetra.

Lorem ipsum dolor sit amet consectetuer rutrum dignissim et neque id. Interdum pharetra in a metus congue In Sed Pellentesque tincidunt pharetra.

Bubbles

Grey Bubbles

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Nulla dapibus sapien vel mauris viverra quis euismod dui tincidunt. Phasellus laoreet mattis est, eu vulputate sapien.

Author Name

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Nulla dapibus sapien vel mauris viverra quis euismod dui tincidunt. Phasellus laoreet mattis est, eu vulputate sapien.

Author Name

Blue Bubbles

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Nulla dapibus sapien vel mauris viverra quis euismod dui tincidunt. Phasellus laoreet mattis est, eu vulputate sapien.

Author Name

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Nulla dapibus sapien vel mauris viverra quis euismod dui tincidunt. Phasellus laoreet mattis est, eu vulputate sapien.

Author Name

Black Bubbles

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Nulla dapibus sapien vel mauris viverra quis euismod dui tincidunt. Phasellus laoreet mattis est, eu vulputate sapien.

Author Name

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Nulla dapibus sapien vel mauris viverra quis euismod dui tincidunt. Phasellus laoreet mattis est, eu vulputate sapien.

Author Name

Rounded Grey Bubbles

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Nulla dapibus sapien vel mauris viverra quis euismod dui tincidunt. Phasellus laoreet mattis est, eu vulputate sapien.

Author Name

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Nulla dapibus sapien vel mauris viverra quis euismod dui tincidunt. Phasellus laoreet mattis est, eu vulputate sapien.

Author Name

Rounded Blue Bubbles

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Nulla dapibus sapien vel mauris viverra quis euismod dui tincidunt. Phasellus laoreet mattis est, eu vulputate sapien.

Author Name

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Nulla dapibus sapien vel mauris viverra quis euismod dui tincidunt. Phasellus laoreet mattis est, eu vulputate sapien.

Author Name

Rounded Black Bubbles

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Nulla dapibus sapien vel mauris viverra quis euismod dui tincidunt. Phasellus laoreet mattis est, eu vulputate sapien.

Author Name

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Nulla dapibus sapien vel mauris viverra quis euismod dui tincidunt. Phasellus laoreet mattis est, eu vulputate sapien.

Author Name

Message Boxes & Legend Styles

Message Boxes with Icons

This is a sticky. Lorem ipsum dolor sit amet consectetuer rutrum dignissim et neque id. Interdum pharetra in a metus congue In Sed Pellentesque tincidunt pharetra.

This is a download box. Lorem ipsum dolor sit amet consectetuer rutrum dignissim et neque id. Interdum pharetra in a metus congue In Sed Pellentesque tincidunt pharetra.

Message Boxes - Style 1

This is a grey box. Lorem ipsum dolor sit amet consectetuer rutrum dignissim et neque id. Interdum pharetra in a metus congue In Sed Pellentesque tincidunt pharetra.

This is a hilite box. Lorem ipsum dolor sit amet consectetuer rutrum dignissim et neque id. Interdum pharetra in a metus congue In Sed Pellentesque tincidunt pharetra.

Message Boxes - Style 2

This is a grey box. Lorem ipsum dolor sit amet consectetuer rutrum dignissim et neque id. Interdum pharetra in a metus congue In Sed Pellentesque tincidunt pharetra.

This is a hilite box. Lorem ipsum dolor sit amet consectetuer rutrum dignissim et neque id. Interdum pharetra in a metus congue In Sed Pellentesque tincidunt pharetra.

Rounded Message Boxes with Icons

This is a sticky. Lorem ipsum dolor sit amet consectetuer rutrum dignissim et neque id. Interdum pharetra in a metus congue In Sed Pellentesque tincidunt pharetra.

This is a download box. Lorem ipsum dolor sit amet consectetuer rutrum dignissim et neque id. Interdum pharetra in a metus congue In Sed Pellentesque tincidunt pharetra.

Rounded Message Boxes - Style 1

This is a grey box. Lorem ipsum dolor sit amet consectetuer rutrum dignissim et neque id. Interdum pharetra in a metus congue In Sed Pellentesque tincidunt pharetra.

This is a hilite box. Lorem ipsum dolor sit amet consectetuer rutrum dignissim et neque id. Interdum pharetra in a metus congue In Sed Pellentesque tincidunt pharetra.

Rounded Message Boxes - Style 2

This is a grey box. Lorem ipsum dolor sit amet consectetuer rutrum dignissim et neque id. Interdum pharetra in a metus congue In Sed Pellentesque tincidunt pharetra.

This is a hilite box. Lorem ipsum dolor sit amet consectetuer rutrum dignissim et neque id. Interdum pharetra in a metus congue In Sed Pellentesque tincidunt pharetra.

Legends

Legend - Style 1

Lorem ipsum dolor sit amet consectetuer at elit augue In lorem. Quis Donec libero at Vivamus mi fringilla neque commodo at vitae.

Legend - Style 2

Lorem ipsum dolor sit amet consectetuer at elit augue In lorem. Quis Donec libero at Vivamus mi fringilla neque commodo at vitae.

Rounded Legends

Rounded Legend - Style 1

Lorem ipsum dolor sit amet consectetuer at elit augue In lorem. Quis Donec libero at Vivamus mi fringilla neque commodo at vitae.

Rounded Legend - Style 2

Lorem ipsum dolor sit amet consectetuer at elit augue In lorem. Quis Donec libero at Vivamus mi fringilla neque commodo at vitae.

Buttons & Tags

Squared Tags

This is a sample Inline Tag. Use this to provide useful information.

This is a sample Inline Tag. Use this to provide useful information.

This is a sample Inline Tag. Use this to provide useful information.

This is a sample Inline Tag. Use this to provide useful information.

This is a sample Inline Tag. Use this to provide useful information.

This is a sample Inline Tag. Use this to provide useful information.

Rounded Tags

This is a sample Inline Tag. Use this to provide useful information.

This is a sample Inline Tag. Use this to provide useful information.

This is a sample Inline Tag. Use this to provide useful information.

This is a sample Inline Tag. Use this to provide useful information.

This is a sample Inline Tag. Use this to provide useful information.

This is a sample Inline Tag. Use this to provide useful information.

Special Module Style

Use module suffix: _badge badge-top to put this badge on any module you like!
Use module suffix: _badge badge-new to put this badge on any module you like!
Use module suffix: _badge badge-pick to put this badge on any module you like!
Use module suffix: _badge badge-hot to put this badge on any module you like!

Forms

Form Fieldset

Templates Fieldset Lorem ipsum dolor sit amet, consectetur adipiscing elit. Nulla dapibus sapien vel mauris viverra quis euismod dui tincidunt. Phasellus laoreet mattis est, eu vulputate sapien suscipit ac.
Special Fieldset - Style 1 Lorem ipsum dolor sit amet, consectetur adipiscing elit. Nulla dapibus sapien vel mauris viverra quis euismod dui tincidunt. Phasellus laoreet mattis est.
Special Fieldset - Style 2 Lorem ipsum dolor sit amet, consectetur adipiscing elit. Nulla dapibus sapien vel mauris viverra quis euismod dui tincidunt. Phasellus laoreet mattis est.

Form Elements